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Sub-Processor List

This list identifies the Sub-processors engaged by JYV STREAM LLC to support JyvGaming. We notify customers of new Sub-processors at least 30 days in advance through our website and (for DPA customers) via email.

Effective
April 27, 2026
Version
v1.0
Source
06_Sub_Processor_List.docx

Core policies

Terms of ServiceApril 27, 2026End User License AgreementApril 27, 2026Privacy PolicyApril 27, 2026Cookie PolicyApril 27, 2026Refund and Cancellation PolicyApril 27, 2026Acceptable Use PolicyApril 27, 2026System RequirementsApril 27, 2026

Compliance

Sub-Processor ListApril 27, 2026Data Processing AddendumApril 27, 2026DMCA Policy and Designated AgentApril 27, 2026

Programs

Beta and Early Access Program AgreementApril 27, 2026Affiliate Terms of UseApril 27, 2026
Legal Center/Sub-Processor List

This page is localized for your review. The English source documents remain the controlling legal version.

On this page
Sub-ProcessorsAffiliatesOnward TransfersNotification of ChangesContact
FieldValue
PublisherJYV STREAM LLC
ProductJyvGaming
Effective DateApril 27, 2026
Document Versionv1.0
Contactlegal@jyvstream.com

This list identifies the Sub-processors engaged by JYV STREAM LLC to support JyvGaming. We notify customers of new Sub-processors at least 30 days in advance through our website and (for DPA customers) via email.

1. Sub-Processors

Sub-ProcessorService ProvidedData CategoriesRegion(s)
Stripe, Inc.Payment processing and fraud preventionAccount, billing, payment metadata (no full card numbers)United States (PCI-DSS) / EU
Modal Labs, Inc.Cloud GPU inference for AI featuresAnonymized audio frames; error logs (timestamps, request IDs)United States; EU (EU/UK users routed to EU-based infrastructure)
Amazon Web Services, Inc.Hosting, object storage, CDNApplication binaries, anonymized telemetry, error logsUnited States (us-east-1); EU (eu-west-1 for EU/UK users)
Cloudflare, Inc.CDN, DDoS protection, DNSIP addresses, request metadataGlobal anycast
Sentry (Functional Software, Inc.)Crash and error reportingAnonymized stack traces, device hash, app versionUnited States
Postmark / ResendTransactional email (receipts, password reset)Email address, message metadataUnited States
HelpScout / FrontCustomer support ticketingEmail address, support correspondenceUnited States

2. Affiliates

We do not currently use affiliates as Sub-processors.

3. Onward Transfers

All Sub-processors are bound by contractual obligations no less protective than those in our DPA. EU/UK users are routed to EU-based infrastructure. Where EU/UK Personal Data must be transferred outside the EEA or UK, transfers rely on Standard Contractual Clauses and the UK Addendum.

4. Notification of Changes

We post Sub-processor changes at https://jyvgaming.gg/legal/subprocessors and notify DPA customers via email at least 30 days before a new Sub-processor processes Personal Data, unless an emergency change is required for security or legal compliance.

5. Contact

JYV STREAM LLC

7901 4th St N, Suite 33883, St. Petersburg, FL 33702, USA

General: support@jyvstream.com

Legal: legal@jyvstream.com

Privacy / DPO: privacy@jyvstream.com / dpo@jyvstream.com

Abuse: abuse@jyvstream.com

Website: https://jyvgaming.gg